Verify Your Account, Protect Your Balance
Verification is how we make sure the person withdrawing is the person who registered. You send us a photo of your National ID or passport, a selfie holding it, and confirmation of the mobile number tied to your bKash, Nagad or Rocket account. We check the name matches across all of it. That matching is what stops someone else from pointing a
payout at their own wallet if your login is ever compromised. Do it once, early, and withdrawals later move without a hold. Documents are stored against your account only and are not shared outside the verification check.
- Upload your ID — Send a clear photo of your National ID or passport, with all four corners visible and no glare across the text.
- Add a selfie — Take a photo holding the same document, so we can see the face matches the photo on the ID.
- Confirm your number — Give us the mobile number registered to your wallet, and verify it through the code we send to that phone.
- Wait for the check — Once the names line up, verification is marked complete on your account and withdrawals stop needing a manual hold.